Support

Minimum Requirements to run Rail Simulator

  • OS: Windows XP with latest service pack installed / Windows Vista
  • CPU: XP - Intel Pentium 4 / AMD Athlon 1.7 GHz or equivalent.
    Vista - Intel Pentium 4 / AMD Athlon 2.6GHz or equivalent
  • RAM: 512 MB
  • GFX: 64MB DirectX 9.0c compliant card with at least Pixel Shader 2.0
  • SFX: DirectX 9.0c compatible
  • HDD: 4.5 GB of space is required to install the game



Quick Start Guide
For an easy reference guide to starting Rail Simulator and understanding the user interface please see here: Download Quick Start Guide

Frequently Asked Questions
For more Beginner, General and Common Technical support please first consult the latest FAQ document found here: Download Latest FAQ
(last updated 09/06/2008 @ 18.00pm)

Support Forum
If you do not find what you are looking for, you can seek help in the Official Support Forum here: www.railsimulator.com/forum.
Be sure to check that your question has not already been asked before.

Email Support
Email Support is currently offline due to technical difficulties. We apologise for any inconvenience.

As a reminder, 90% of emails we recieve are already answered in the FAQ document which can be found here: Download Latest FAQ

*Please note that direct support is only provided during office hours and may take up to 10 working days for a response.


Our company office is located here:

Rail Simulator Developments Ltd
Crompton House
Walnut Tree Close
Guildford, Surrey
UK, GU1 4TX